Under BetJackpot's policy, each person is allowed only one account — and this is strictly enforced. If the same individual is found to hold two accounts, both may be closed and any balance in them is at risk of being forfeited.
However, two different people in the same household — such as a brother and sister, or a husband and wife — may each open their own separate account, provided they use completely different details (different mobile number, different email, different NID). Using two accounts from the same device or IP address should not be a problem, as long as both accounts have entirely distinct identities and neither is used to abuse bonuses.
If you're unsure, check with support before opening an account — they'll give you a clear answer. For full terms and conditions, Terms & Conditions View.
There are a few common reasons a BetJackpot account may get locked:
- Multiple incorrect password attempts — the system automatically locks the account for security reasons.
- If a KYC verification is pending, your account may be partially restricted in some cases.
- Due to a Terms of Use violation or suspicious activity.
First step: Wait 30 minutes and try again. Click the "Forgot Password" option to reset your password.
If the issue persists: Email support@betjackpot.app or reach out via live chat. Provide your registered mobile number and email — the support team typically resolves issues within 1 hour. For KYC issues, you may be asked to upload a photo of your NID or passport.
Absolutely. BetJackpot offers betting on many sports alongside cricket. Sports Betting Once on the page, you'll find the game list on the left side or at the top.
The main supported sports are: Football (Premier League, La Liga, Bundesliga, Champions League, Bangladesh League), Cricket, Tennis, Basketball (NBA), Hockey, Volleyball and eSports।
How to bet on football: Go to the Sports Betting page, select "Football," open your preferred league or match, and place your bet on markets like match result (1X2), total goals (over/under), first-half score, or other available options. You can also bet on live matches through the live betting feature.
The minimum bet amount is ৳50, and the maximum limit varies by sport and market.
The minimum bet amount on BetJackpot depends on the sport and market:
- Sports Betting (single bet): Minimum ৳50
- Sports Betting (Accumulator): Minimum ৳50
- Live Casino Table Games: Minimum ৳100
- Slot Games: Typically starting from ৳10 per spin
- Lottery: Starting from ৳20 per ticket
Maximum bet limits vary by VIP tier — at the Bronze level, you can place up to ৳50,000 on Sports Betting, while Diamond members enjoy significantly higher limits. You can check your current bet limits anytime from your account dashboard. Betting is enjoyable even on a small budget — you can place a wager with as little as ৳50 at great odds.
Cricket betting is the most popular section on BetJackpot among Bangladesh's cricket-loving members. You can bet on matches across all major tournaments — BPL, national team Tests and T20s, IPL, Big Bash, and the Champions Trophy.
How to Place a Bet: After logging in Sports Betting Go to the page and select "Cricket." You'll see a list of ongoing and upcoming matches. Click on any match to view all available markets.
Commonly available markets:
- Match Winner: Which team will win
- Toss Winner
- Over/Under Runs: Whether total runs in a specific over will be more or less
- Top Batter/Bowler: Top run-scorer or wicket-taker
- Live Betting: Ball-by-ball or over-by-over bets placed during a live match
In live betting, odds shift with every ball — giving you the edge of making quick, informed decisions. You can also place bets before the match starts.
Viewing your betting history and transaction records on BetJackpot is simple. Once logged in, click the profile icon in the top right corner and open "Account" or "Dashboard."
You'll find two separate sections there:
- Betting History: Full details of every bet over the last 30, 90, or 180 days — including date, match, stake, result, and win/loss amount.
- Transaction History: Date, amount, payment method, and status (successful / pending / cancelled) for every deposit and withdrawal.
You can also filter by specific date or payment method. If you spot an issue with any transaction, note down the reference number and contact support.
BetJackpot has a large and diverse slots library — with many different types available all in one place. They can be grouped into four main categories:
- Classic Slots (3-Reel): The oldest and simplest format — fewer lines, straightforward rules. The perfect starting point for beginners.
- Video Slots (5-reel and above): Features animations, bonus rounds, and free spin mechanics. The most widely played type.
- Progressive Jackpot Slots: A portion of every bet builds up into a large prize pool. Win big with a single spin.
- Megaways & Cluster Pays Slots: Uses new mechanics — the winning lines change with every spin.
Tip for beginners: Start with classic slots or low-volatility video slots. Betting ৳10–৳50 per spin lets your balance last longer and gives you time to get a feel for the game. Progressive jackpot slots have lower odds of winning, but the payout when you do win can be very large.