BetJackpot Terms & Conditions — Written Clearly and Honestly

To use BetJackpot's services, the following basic conditions must be met. These apply equally to all members — no exceptions.

• You must be at least 18 years old — proof of age via NID or passport may be required.
• Each individual may open only one account — creating multiple accounts using the same details is strictly prohibited.
• Always provide accurate information on your account — false or incorrect details may result in account termination.
• Your account is strictly personal — sharing it with others or placing bets on someone else's behalf is not permitted.

To create an account on BetJackpot, you'll need a valid mobile number and email address. After registration, an OTP will be sent to your mobile — use it to activate your account.

KYC (Know Your Customer) verification must be completed before making a withdrawal. The following are required:

• A clear scanned copy of your National ID (NID) or passport.
• Active SIM on the registered mobile number.
• The name on your account must match the name on the payment method used.

KYC verification is typically completed within 24 hours. Withdrawals remain limited until verification is done. BetJackpot may request additional documents at any time — this is for your security.

BetJackpot supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳200. In most cases, deposits are credited to your account within 2–5 minutes.

• There are no extra charges on deposits — BetJackpot does not deduct any fees.
• All payments must come from an account in your own name — third-party payments are not accepted.
• BetJackpot is not responsible for payments sent to an incorrect number.
• Do not submit the same transaction twice — in the event of a duplicate payment, the excess amount will be refunded.

KYC verification must be completed before making a withdrawal from BetJackpot. Processing times depend on your VIP level — standard members within 30 minutes, Silver on a priority basis, Gold within 10 minutes, and Platinum & Diamond within 5 minutes.

• The minimum withdrawal amount is ৳500.
• Withdrawals must be made through the same payment method used for the deposit.
• Winnings from bonuses are subject to specific wagering requirements before withdrawal — these are stated on each bonus page.
• The daily withdrawal limit varies by VIP tier — Diamond members have no daily withdrawal cap.
• In cases of suspicious activity, BetJackpot reserves the right to hold withdrawals and conduct an investigation.

BetJackpot bonuses and promotional offers are subject to a set of general rules that apply across all bonuses — each bonus may also have its own specific terms.

BetJackpot reserves the right to modify, suspend, or cancel any promotional offer at any time. Where advance notice has not been provided, bonuses already earned under previous terms remain valid.

Once a bet is placed on BetJackpot, cancellation options are limited. Live betting bets cannot be cancelled after confirmation. Always review the odds and conditions carefully before placing your bet.

• Odds Changes: Odds in live betting can change at any time — the odds at the moment your bet is confirmed are final.
• Bet Void: If a match is cancelled, abandoned, or the result is inconclusive, the bet may be voided — voided bets are fully refunded.
• System Error: If a technical error causes incorrect odds to be displayed, BetJackpot reserves the right to void the affected bets.
• Match Fixing: Any bet linked to match fixing will result in immediate account termination.
• Bet Limit: Each market has a maximum bet limit — these limits vary by VIP tier.

BetJackpot's VIP program has five tiers, from Bronze to Diamond. Points are earned on every bet placed, and your tier is determined by your total points.

• Points never expire — once earned, they're yours to keep forever.
• Tier upgrades happen automatically — no application needed.
• Moving up a tier keeps all your existing benefits and adds new ones on top.
• VIP membership can only be revoked for a breach of terms — not due to inactivity.
• Benefits for Diamond-tier members are personally negotiable — customized through your dedicated VIP host.

BetJackpot believes betting is a form of entertainment — never a substitute for income. That's why we give every member the tools to set their own limits.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set from your account settings.
• Cooling-Off Period: Temporary breaks are available from 24 hours up to 30 days.
• Self-Exclusion: If you want to take a long-term break from the platform, activate self-exclusion — contact our support team to get started.

BetJackpot reserves the right to suspend or terminate an account without prior notice under the following circumstances:

• Creating or operating multiple accounts.
• Misusing bonuses or exploiting system vulnerabilities.
• Registering or completing KYC with false information.
• Money laundering or suspicious financial activity.
• Abusive behaviour toward other members or BetJackpot staff.
• Operating an account on behalf of a minor.

If a terminated account holds a valid balance, it will be refunded after verification. Winnings derived from bonuses will not be returned.

For any dispute or complaint, contact BetJackpot's support team first. Most issues are resolved within 24 hours.

Dispute Resolution Steps:

If you are not satisfied with BetJackpot's decision, you have the option to seek third-party dispute resolution. Contact support for more details.